Shefali Tsabary
Bestselling Author, 'The Conscious Parent'. Clinical Psychologist & Wisdom Teacher
Terry Jones, renowned keynote speaker and founder of Travelocity.com and Chairman of Kayak.com, has become a prominent voice in entrepreneurship and innovation in the digital world. With a successful career in the travel industry, including serving as CEO of Travelocity for seven years and overseeing its growth to generate billions in sales, Terry has also authored best-selling books and holds numerous patents. He currently leads ON Inc., a company focused on helping businesses navigate the digital economy, and serves on several boards of directors for notable companies and organizations.
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Keynote speaker Terry Jones’ popularity is mainly due to him being the founder of Travelocity.com and the Chairman of Kayak.com. After several speaking engagements and publishing his books Disruption OFF and ON Innovation, Terry has established himself as a significant voice in the world of entrepreneurship. The direction of his professional life has placed him as a thought leader in the field of innovation in our growing digital environment.
Upon graduation from Denison University in Granville, Ohio, Jones went on to work for Vega Travel in Chicago. Afterward, he worked as vice president of Travel Advisors. This company focused on corporate travel to the USSR and Eastern Europe. He held this position for five years. Terry previously served on the boards of directors of Overture Services Corp, Earthlink, La Quinta Corporation, Entrust, Inc, and Vendare Media.
Aside from that, he worked for American Airlines for 24 years in various marketing and information technology roles. He culminated his career as Chief Information Officer of the company’s SABRE division. During his days at SABRE, he oversaw a team of six people working on what would eventually become Travelocity.com. Jones was the CEO of Travelocity for seven years. During that time, the company generated three billion dollars in travel sales.
Following the privatization of Travelocity, speaker Terry Jones joined Kayak.com, a company that transformed the way people book their trips. Jones was Kayak.com’s chairman from its inception until its 2013 sale to Priceline for $1.8 billion.
In his current position, he is the managing principal of ON Inc. This is a company he formed to assist businesses transitioning to a digital economy. Throughout his career, he has been on more than 17 boards of directors, and he presently sits on the boards of directors for Sonicwall, Boingo, Crytica, Kinzie Academy, and the Camping and Education Foundation.
ON Innovation and Disruption OFF, two best-selling books by Terry Jones, are among his many accomplishments. He also holds many patents.
Terry’s presentation, "AI is the New UI," highlights the critical role of the total user experience, which blends customer and employee interactions across various digital touchpoints. By integrating modalities such as voice, touch, vision, and motion, he explains how the coordination and enhancement of these elements drive business success today. Using examples from industry leaders like Uber, Airbnb, Travelocity, and Kayak, Terry illustrates how improved user interfaces (UIs) can revolutionize businesses, disrupt markets, and create new category leaders. He emphasizes the impact of disruptive technologies, such as Digital Twins and Voice Response, on our approach to user experience (UX).
Generative AI and conversational experiences are significantly transforming UIs, and Terry underscores the importance for companies to understand and adapt to these changes. He explores concepts like contextual UX, connected products with seamless UX, and anticipatory UX, explaining how these approaches can enhance customer interactions. Furthermore, he stresses the equal importance of employee UX alongside customer UX. By engaging the audience in understanding these advancements, Terry provides practical insights on implementing and leveraging new technologies to strengthen customer relationships and achieve business growth.
Give your audience the keys to successful innovation and lessons they can put to work as soon as they get back to the office.
Every business needs to innovate, but where do you start? In this presentation, Terry Jones explores the fundamentals of innovation and gives leaders simple but powerful ideas they can use to create a more innovative organization.
Key Takeaways:
- How to build a culture of innovation
- How to create an innovation team
- How to generate new innovative ideas
- How to select the best ideas
Terry reviews the top 10 technical forces of disruption and what you can do about it.
Leaders are worried. Businesses are being disrupted at an ever-increasing pace and technological advances are converging to create unprecedented dislocation. Terry shows how to identify these forces - and how to turn them to your advantage.
Key Takeaways:
- How new business models are created from disruption
- How startups are shedding old concepts to create simple models
- How to “own the edge”
This fast-paced presentation can help you avoid disruption and become the innovator!
Terry Jones gives your audience the keys to unlock the mystery of how to deal with today's omni-channel customer.
While face-to-face contact isn't going away, companies that lack an effective online relationship strategy are setting themselves up for failure.
From search to social, mobile to big data, local to logistics, Terry will cover what you need to know now to keep 21st century customers satisfied.
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